Effective Date: February 16, 2026 · Last Updated: February 16, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Leadgram ("Company," "we," "us," or "our"), operating the website and platform located at leadgram.ai and app.leadgram.ai (collectively, the "Platform").
By accessing, browsing, or using the Platform in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or rules referenced herein. If you do not agree to these Terms, you must immediately discontinue use of the Platform.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Platform. Your continued use of the Platform after any modification constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.
Leadgram.ai is a third-party data platform that provides access to a pre-indexed database of publicly available social media profile information. The Platform allows users to search, filter, preview, and export contact data records in CSV format based on keyword and criteria-based queries.
The Platform is not affiliated with, endorsed by, sponsored by, or in any way officially connected to Instagram, Meta Platforms Inc., or any of their subsidiaries or affiliates. The Platform does not access Instagram's servers, APIs, or systems during user searches or exports.
The data available through the Platform is sourced from third-party data providers and aggregators that compile publicly accessible information. The Company acts as a data access platform and does not itself scrape, crawl, or directly collect data from any social media platform during the course of providing its services to users.
By using the Platform, you represent and warrant that:
To access certain features of the Platform, you must create an account. You agree to provide accurate, current, and complete information during registration. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You must notify us immediately at support@leadgram.ai if you suspect any unauthorized access to your account. The Company shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.
The Platform operates on a credit-based system. One (1) credit equals one (1) lead exported. Credits are consumed at the time of export and cannot be recovered once an export has been initiated. The Company reserves the right to modify pricing at any time with reasonable notice to existing subscribers.
Subscription plans are billed on a monthly recurring basis. Details of available plans, pricing, and included credits are displayed on the Platform's pricing page. The Company reserves the right to modify pricing at any time with reasonable notice to existing subscribers.
One-time credit packs do not expire and remain available in your account until used. One-time credit packs are only available to users on a paid subscription plan.
All purchases, including subscription payments and credit packs, are non-refundable except where required by applicable law. Because credits are consumed instantly upon export and the data is delivered immediately, no refunds will be issued for used credits. Unused subscription credits do not carry over to the next billing cycle unless otherwise specified in your plan details.
Payments are processed through third-party payment providers (e.g., Stripe). By providing payment information, you authorize us and our payment processors to charge the applicable fees. The Company does not store your full credit card details on its servers.
You agree that you will use the Platform and any data obtained through it only in compliance with all applicable laws, regulations, and industry standards. Specifically, you agree that you will:
Violation of this Acceptable Use Policy may result in immediate termination of your account without refund, at the Company's sole discretion.
You are solely and entirely responsible for how you use any data obtained through the Platform. The Company provides access to publicly aggregated data records. The Company does not control, direct, or advise how you use this data after export.
Without limiting the foregoing, you acknowledge and agree that:
The Company bears no responsibility or liability for any fines, penalties, legal actions, or consequences arising from your use or misuse of exported data.
The data provided through the Platform is sourced from third-party providers and represents publicly available information at the time it was indexed. The Company makes no representations or warranties regarding:
The Platform provides data on an "as-is" basis. Data records may become outdated, and the Company has no obligation to update, verify, or refresh any specific data point after it has been indexed.
All content, software, design, text, graphics, logos, trademarks, and other materials on the Platform (excluding user-submitted content and third-party data) are the property of the Company or its licensors and are protected by applicable intellectual property laws.
"Leadgram," "Leadgram.ai," and associated logos are trademarks of the Company. You may not use these marks without prior written permission.
Any third-party trademarks, including but not limited to "Instagram" and "Meta," are the property of their respective owners. The Company claims no ownership or affiliation with such marks.
The Platform is an independent third-party data access service. It is not a partner, affiliate, licensee, or authorized representative of Instagram, Meta Platforms Inc., or any social media platform.
The Company does not:
THE PLATFORM AND ALL DATA, CONTENT, AND SERVICES PROVIDED THROUGH IT ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:
IN ALL CASES, THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
This indemnification obligation shall survive the termination or expiration of these Terms and your account.
The Company may, at its sole discretion and without prior notice, suspend or terminate your account and access to the Platform for any reason, including but not limited to violation of these Terms, suspected fraudulent or illegal activity, or upon request by a law enforcement or regulatory authority.
Upon termination, your right to use the Platform ceases immediately. Any unused credits on your account at the time of termination are forfeited and non-refundable, except where required by applicable law. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 6, 7, 11, 12, 13, 15, 16, and 17.
These Terms are governed by applicable law. Any disputes will be resolved in the courts or through arbitration in the jurisdiction where the Company operates.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST THE COMPANY.
Your use of the Platform is also governed by our Privacy Policy. The Privacy Policy describes how we collect, use, store, and protect your personal information as a user of the Platform. By using the Platform, you consent to the practices described in the Privacy Policy.
These Terms, together with the Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and the Company regarding the Platform and supersede all prior agreements, understandings, and communications, whether written or oral.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.
You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of the Company. The Company may freely assign these Terms without restriction.
The Company shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, internet service disruptions, or third-party platform changes or outages.
All notices to the Company shall be sent to: support@leadgram.ai. Notices to you will be sent to the email address associated with your account.
Website: leadgram.ai
By using Leadgram.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.